“Naomi is an excellent executive. We worked together at Square where she came in to elevate our Support function to a Customer Success oriented team. While they still solved customer challenges, the team was able to level up, stretching into giving direct and actionable feedback to the product teams, and broadening the aperture for customers on which Square products might benefit their business. Beyond that discipline, Naomi is smart, strategic, and a strong people leader. She knows how to both nurture, and provide tough love, ensuring that team members grow into much more well rounded contributors. Finally, community matters to her as it does to me. She has a strong voice that hits the right notes for today’s world.”
“What I appreciate most about Naomi's leadership are the clear, relevant tactics that she provides to drive progress. Where others deliver lofty ideas that lack the "how", she has tried and true methods from her impressive career to inspire action. Our Board, leadership team, and our employees have all benefited from their time with Naomi, and she's helped to drive better performance for the company.”